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Account and data choices

Delete your account or family data

Deletion is completed inside ChorePop after a guardian security check. There is no web deletion form, and you should never send us your password or PIN.

Before you delete

A guardian can first save an encrypted copy using Settings → Privacy & data → Download my family data. Cancelling an Apple or Google subscription does not delete ChorePop family data. Removing the app from a device does not delete it either.

Delete the whole family and its data

  1. Sign in to ChorePop as a guardian.
  2. Open Settings → Privacy & data → Delete my family data.
  3. Read the impact and recovery date, type the account-specific confirmation phrase, and pass the fresh guardian password or PIN challenge.
  4. Choose Schedule deletion to confirm.

ChorePop immediately revokes access for every family member on every device and starts a 30-day recovery period. A verified guardian can cancel the deletion request before the recovery deadline shown in the app. After the 30 days, the family and its data are permanently erased and cannot be restored.

Delete a guardian account

A guardian can open the family's guardian account controls, choose the guardian account to remove and complete the confirmation shown by the app. Access is revoked immediately. The removed guardian account appears in Recently deleted guardiansfor 30 days so an authorised guardian can restore it with new sign-in credentials. This removes that guardian's access; it does not delete the whole family.

Delete trial data

During or after the single-device trial, a guardian can choose Delete my trial data from the guardian trial or subscription screen and pass the fresh security challenge. ChorePop starts the server-side 30-day purge window and securely removes the local ledger. If local deletion cannot complete, ChorePop cancels the server request so the two copies do not silently disagree.

Subscription cancellation is separate

Deleting an account or family does not replace managing the store subscription. Use the subscription controls in Apple's App Store or Google Play if you also want to stop future renewal. Store billing and refund decisions are handled by Apple or Google.

If you cannot sign in

Use Forgot your password? on the guardian sign-in screen when available. For privacy or deletion help, email. For general account help, email. We will need to verify authority over the account or family before helping with personal data. Do not send a password or PIN.